Let’s make the most of your future!
Your group insurance benefits plan is provided by Canada Life.
Canada Life is here to answer your questions. You can reach us at 1-833-794-0225.
You can also find your plan number on your card or when you sign-in to your My Canada Life at Work account, select Plan Details, when you click on your profile.
Check out the resources and links below for more information.
As Canadians, we enjoy access to universal health care, but some services like dental may not be covered. This is where your group benefits come in.
Narrator: In Canada, there are two kinds of benefits plans that can help you and your family afford the health care you need.
Description: Phil and Jean stand with their two children.
Narrator: One is your provincial health care plan.
Description: Cut to map of Canada with health plus signs floating from each province.
Narrator: The other is your employer’s group benefits plan, which often covers many things your provincial health care doesn’t.
Description: One plus sign floats up and a shield is drawn around, representing benefits coverage.
Narrator: Your provincial plan may not provide full coverage for medication for high blood pressure, diabetes or other serious illnesses.
Description: A pill bottle enters into frame, joined by two more. Text appears beside: “High blood pressure, diabetes or other serious illnesses.
Narrator: Then there’s dental and other health services like massage or physiotherapy, that may not be covered either.
Description: Cut to icons of a dentist, massage therapist and physiotherapist. Phil’s hands enter frame, holding a phone and using the GroupNet for plan members app.
Narrator: Without your Canada Life benefits plan, money to pay for all those things might have to come out of your own pocket.
Description: Cut to a wallet. The wallet opens.
Narrator: And it could add up to hundreds or thousands of dollars every year.
Description: Text that reads $100 comes from the wallet. A comma and 0 are added to read $1,000.
Narrator: With Canada Life group benefits,
Description: Phil’s hand and phone return. The GroupNet coverage screen is shown.
Narrator: you know we’re here to help when you and your loved ones need it most.Description: Cut to Phil and his daughter in living room. The daughter has a toothache.
Narrator: Whatever life throws at you, we have you
Description: Cut to dentist’s office. Phil holds his daughter’s hand and shows the GroupNet app on his phone to the receptionist.
Narrator: and your family covered.
Description: Fade to Canada Life logo and legal line: Canada Life and design are trademarks of The Canada Life Assurance Company.
Learn how you can easily manage your group benefits plan with My Canada Life at Work.
Description: This video uses footage of plan members and the My Canada Life at Work website to show how you can
manage your benefits and savings plans.
Narrator: Managing your benefits and savings plans
Description: A young man stands in front a desktop computer in his home office.
Narrator: is easy with My Canada Life at Work.
Description: Cut to the My Canada Life at Work dashboard displayed on a desktop computer screen.
Narrator: Let’s take a look at your benefits.
Description: The camera zooms into the screen as a cursor enters the frame and selects the “Make a claim” button.
Narrator: You can submit a claim online in minutes
Description: The “Make a claim” page is shown. The plan member selects the claim type and a previous service provider.
Narrator: Just give us your claim details
Description: The member answers a list of “Yes” or “No” medical questions. They then enter the expense details: date and
type of service, length of visit and amount charged.
Narrator: and take a picture of your receipt with your phone.
Description: Cut back to the man sitting at his desk, holding a receipt and taking a picture with his phone.
Narrator: Or attach a document.
Description: Cut to the “Make a claim” page. The “Add documents” button is clicked and the receipt image is uploaded.
“Continue” is selected.
Narrator: Have your claim payments deposited directly into your bank account
Description: The claim summary appears with a “Claim successfully submitted” confirmation.
Narrator: And be notified when your claims have been processed.
Description: Cut to the man sitting at the kitchen table, eating a bowl of cereal while browsing on his phone. A notification
enters the frame with a mail icon that reads: “New message” and “Canada Life notice of assessment.”
Narrator: You can also review your coverage and how much you have left.
Description: The "Coverage and balances" page is shown under the “Benefits” menu. The member selects “Health” then a
coverage type. The used and remaining balances are displayed.
Narrator: Looking for a health care provider near you?
Description: Cut to a woman shaking hands with her dentist.
Narrator: You can do that here too.
Description: The screen splits in two. The dentist is shown speaking on the left. On the right, the "Find a provider" page is
shown.
Narrator: Plus you can view, save and print your benefits cards.
Description: “Info centre” then “For benefits” are selected to show the member’s benefits card. The “Save as image” and
“Print card” buttons are highlighted.
Narrator: Now let’s look at your savings.
Description: A middle aged couple review their financial plan on a laptop in their kitchen.
Narrator: Start with your total balance, including contributions, withdrawals, and growth.
Description: The “Savings overview” section of the My Canada Life at Work dashboard is shown. The “Summary” is
highlighted as the total balance and contributions count in.
Narrator: Set a retirement goal
Description: The camera pans to the “Retirement goals” section. “Set my goal” is clicked.
Narrator: and check if you’re on track to getting there.
Description: The “Retirement plan calculator” opens. Each step is completed to reach the estimated result.
Narrator: When your life or goals change,
Description: Cut to life events: a new mother holds her baby in a hospital room, a couple exchange rings during a wedding
ceremony and a middle-aged man carries a moving box into his new home.
Narrator: you can update your plan,
Description: The man sits at a table, typing on his laptop.
Narrator: including your contributions and investments.
Description: The “Contributions” page is shown. “Edit amount” is clicked and a contribution amount is entered. The
member selects “Save.”
Narrator: And remember to make the most of your plan by checking back often for information and personalized offers.
Description: The “Resources” menu is highlighted then “Options for you” is clicked. The “Options for you” page is shown
with three offers.
Narrator: With My Canada Life at Work, you can get what you need anywhere, at home or on the go.
Description: The camera zooms out to display the My Canada Life at Work dashboard on a desktop computer and phone.
Narrator: Go to mycanadalifeatwork.com to sign in today.
Description: Words “Go to mycanadalifeatwork.com to sign in today.” appear with Canada Life logo and legal lines:
Canada Life and design and My Canada Life at Work are trademarks of The Canada Life Assurance Company.
mycanadalifeatwork.com | Group Benefits: 1-800-957-9777 | Group Retirement Services: 1-800-724-3402
Description: This video uses footage of plan members and the My Canada Life at Work website to show how you can
manage your benefits and savings plans.
Narrator: Managing your benefits and savings plans
Description: A young man stands in front a desktop computer in his home office.
Narrator: is easy with My Canada Life at Work.
Description: Cut to the My Canada Life at Work dashboard displayed on a desktop computer screen.
Narrator: Let’s take a look at your benefits.
Description: The camera zooms into the screen as a cursor enters the frame and selects the “Make a claim” button.
Narrator: You can submit a claim online in minutes
Description: The “Make a claim” page is shown. The plan member selects the claim type and a previous service provider.
Narrator: Just give us your claim details
Description: The member answers a list of “Yes” or “No” medical questions. They then enter the expense details: date and
type of service, length of visit and amount charged.
Narrator: and take a picture of your receipt with your phone.
Description: Cut back to the man sitting at his desk, holding a receipt and taking a picture with his phone.
Narrator: Or attach a document.
Description: Cut to the “Make a claim” page. The “Add documents” button is clicked and the receipt image is uploaded.
“Continue” is selected.
Narrator: Have your claim payments deposited directly into your bank account
Description: The claim summary appears with a “Claim successfully submitted” confirmation.
Narrator: And be notified when your claims have been processed.
Description: Cut to the man sitting at the kitchen table, eating a bowl of cereal while browsing on his phone. A notification
enters the frame with a mail icon that reads: “New message” and “Canada Life notice of assessment.”
Narrator: You can also review your coverage and how much you have left.
Description: The "Coverage and balances" page is shown under the “Benefits” menu. The member selects “Health” then a
coverage type. The used and remaining balances are displayed.
Narrator: Looking for a health care provider near you?
Description: Cut to a woman shaking hands with her dentist.
Narrator: You can do that here too.
Description: The screen splits in two. The dentist is shown speaking on the left. On the right, the "Find a provider" page is
shown.
Narrator: Plus you can view, save and print your benefits cards.
Description: “Info centre” then “For benefits” are selected to show the member’s benefits card. The “Save as image” and
“Print card” buttons are highlighted.
Narrator: Now let’s look at your savings.
Description: A middle aged couple review their financial plan on a laptop in their kitchen.
Narrator: Start with your total balance, including contributions, withdrawals, and growth.
Description: The “Savings overview” section of the My Canada Life at Work dashboard is shown. The “Summary” is
highlighted as the total balance and contributions count in.
Narrator: Set a retirement goal
Description: The camera pans to the “Retirement goals” section. “Set my goal” is clicked.
Narrator: and check if you’re on track to getting there.
Description: The “Retirement plan calculator” opens. Each step is completed to reach the estimated result.
Narrator: When your life or goals change,
Description: Cut to life events: a new mother holds her baby in a hospital room, a couple exchange rings during a wedding
ceremony and a middle-aged man carries a moving box into his new home.
Narrator: you can update your plan,
Description: The man sits at a table, typing on his laptop.
Narrator: including your contributions and investments.
Description: The “Contributions” page is shown. “Edit amount” is clicked and a contribution amount is entered. The
member selects “Save.”
Narrator: And remember to make the most of your plan by checking back often for information and personalized offers.
Description: The “Resources” menu is highlighted then “Options for you” is clicked. The “Options for you” page is shown
with three offers.
Narrator: With My Canada Life at Work, you can get what you need anywhere, at home or on the go.
Description: The camera zooms out to display the My Canada Life at Work dashboard on a desktop computer and phone.
Narrator: Go to mycanadalifeatwork.com to sign in today.
Description: Words “Go to mycanadalifeatwork.com to sign in today.” appear with Canada Life logo and legal lines:
Canada Life and design and My Canada Life at Work are trademarks of The Canada Life Assurance Company.
mycanadalifeatwork.com | Group Benefits: 1-800-957-9777 | Group Retirement Services: 1-800-724-3402
Workplace Strategies for Mental Health resources are offered by Canada Life for all Canadian employers, people leaders, facilitators of workplace psychological health and safety, and employees. All tools and resources are evidence or practice-based and available to you at no cost.