it is important to remember that your PSHCP and dental plans have different plan numbers and certificate numbers.

Be aware of fraudulent phishing emails posing as Canada Life.

The good news is that Canada Life is ready to help ensure you continued service during the labour disruption.

We are achieving the expectations set out for us by the Government of Canada

Check out the complete PSHCP Member Booklet, including information on how to make a claim, set up your personal account and everything else you need to know about your benefits. 

MSH International has enhanced its MSH PSHCP Member Portal for an improved online member experience. 

Canada Life is performing system maintenance which will require that we take our systems offline. 

As part of the commitment we made in February to keep you updated on the MSH cyber incident, we are pleased to report that the investigation is now complete. 

We recognize there are areas where we need to improve, and as we address them and make progress, we would like to keep you updated on the actions we are taking.

Canada Life’s My Canada Life at Work mobile app now includes the Public Service Health Care Plan (PSHCP) information and resources in the palm of your hand. 

We recognize that some claims require immediate attention. That’s why we’re expanding our processes to ensure urgent claims are quickly identified and prioritized by our teams. 

Keeping you up to date. PSHCP design changes, how to submit a claim, Day Supply Limit.

Keeping you up to date. A message about MSH International, Prior Authorization:what you need to know, Canada Life’s escalation process.

Keeping you up to date. On July 1, 2023, Canada Life™ became the new administrator of your Public Service Health Care Plan (PSHCP)