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National postal disruption notice: Find out what this means for you and how to maximize service continuity. Learn more. 

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Due to fluctuating call and claim volumes, individual experiences may vary from what is displayed here 1

Results are updated each Monday

Results are updated each Monday

Average wait time: 0.2 minutes

Calls answered within two minutes: 97%

Digital claims: 1 day

Paper claims: 4 days

Public Service Health Care Plan contact information

North America:  1-855-415-4414 (toll-free), Monday to Friday from 8 am to 5 pm, your local time 

International: 1-431-489-4064 (collect) 

Please contact us:

TTY to Voice: 711

Voice to TTY: 1-800-855-0511

Mail

Winnipeg Benefits Payments

P.O. Box 99451 Station Main

Winnipeg MB R3C 1E6

Montreal Benefit Payments

Place Bonaventure

800 de la Gauchetière Street W

Suite 5800

Montreal QC H5A 1B9

Canada Life

BAS DG1227

P.O. Box 6000 Station Main

Winnipeg MB R3C 3A5

Out-of-Province Emergency Travel Assistance and Comprehensive coverage

MSH International

PO Box #4903 STN A

Toronto, ON, Canada, M5W 0B1

Phone 

North America: 1-833-774-2700 (toll-free) 

International: 1-365-337-7427 (collect) 

Website: pshcp-msh.ca

Average wait times are only updated Monday-Friday claims submitted through your PSHCP Member Services account on My Canada Life at Work claims submitted by mail