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Postal service resumes: Please note that due to mail that has accumulated during the postal disruption, there may be some delays in processing incoming paper claims and issuing reimbursements or other correspondence by mail. We appreciate your patience as we work quickly to return to business as usual.
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Due to fluctuating call and claim volumes, individual experiences may vary from what is displayed here 1

Results are updated each Monday

Results are updated each Monday

Average wait time: 3 seconds

Calls answered within two minutes: 99%

Digital claims: 1 day

Paper claims: 4 days

Public Service Health Care Plan contact information

North America:  1-855-415-4414 (toll-free), Monday to Friday from 8 am to 5 pm, your local time 

International: 1-431-489-4064 (collect) 

Please contact us:

TTY to Voice: 711

Voice to TTY: 1-800-855-0511

Mail

Winnipeg Benefits Payments

P.O. Box 99451 Station Main

Winnipeg MB R3C 1E6

Montreal Benefit Payments

Place Bonaventure

800 de la Gauchetière Street W

Suite 5800

Montreal QC H5A 1B9

Canada Life

BAS DG1227

P.O. Box 6000 Station Main

Winnipeg MB R3C 3A5

Out-of-Province Emergency Travel Assistance and Comprehensive coverage

MSH International

PO Box #4903 STN A

Toronto, ON, Canada, M5W 0B1




Phone 

North America: 1-833-774-2700 (toll-free) 

International: 1-365-337-7427 (collect) 

Website: pshcp-msh.ca

 Average wait times are only updated Monday-Friday claims submitted through your PSHCP Member Services account on My Canada Life at Work claims submitted by mail